I am deeply disappointed by the products and service I received from your company. The items delivered were not as agreed upon, with colors that did not match my branding, and a damaged roll-up banner. I demand a full refund and warn others to avoid your company due to its poor quality and lack of customer care. Stay away from this company they lied to me and after receiving payment then they didn’t care. I would never agree to approve my logo design to be mismatched. Horrible company Didn’t receive on date promised
供应商回复:
Dear Customer, according to your requirement: Metallic and shiny gold, we have made three times designs. We made gradated gold based on the picture you provided, which is shown gradated gold. After we made the design NO.3, we have sent it and made an sample to you to confirm its look and showing effect. What's more, before we produce, we sent all the final designs to you for confirmation.
For the roll up banner, we shown the picture if it to you before shipped out, which is undamaged. It must be damaged during the delivery, please contact the delivery company, and complain this.
For the delivery, we are very sorry for this. Because of the horrible weather in China and America, the delivery was delayed, which we can't do anything for it.
15 May 2024